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Home > Services > Hardware Warranties > Thin Client Terminal Warranty

Unisys WinPath Warranty Information

Remanufactured Unisys WinPath Warranty
New Unisys WinPath Warranty
Warranty Procedures for all Unisys WinPaths

Three Year Warranty on Remanufactured Unisys WinPath Terminals 
Only Vecmar gives you a Three Year Warranty on all Remanufactured Unisys WinPath's and new Unisys WniPath purchases. We pay shipping to us and back to your location. Warranty is non-transferable and valid on Remanufactured Unisys WinPaths purchased on or after November 15, 2001.

Remanufactured Unisys WinPath Terminal Warranty Description:
All Remanufactured Unisys WinPath terminals purchased from Vecmar Computer Solutions are covered by a three year warranty. This warrants that all hardware included in each Unisys WinPath Terminal will be free of defects in materials and workmanship for three years from the date of shipment by Vecmar Computer Solutions. Warranty returns must be handled according to the Unisys WinPath Terminal Warranty Procedures listed below.

New (not Remanufactured) Unisys WinPath Terminal Warranty:
All new Unisys WinPath terminals purchased from Vecmar carry the manufacturer's warranty of three years as long as you fill out the registration card included in the box and send it to Wyse.

Warranty Procedures for all Unisys WinPath terminals:
In the event of a defective Unisys WinPath Terminal within the three year warranty timeframe, please follow these simple steps to insure proper handling of your warranty claim.

  1. Call Vecmar for a RETURN AUTHORIZATION (RA) number. This is crucial because it is impossible for us to identify your return without it. Equipment returned without prior return authorization will not be covered under warranty. Be sure to reference the VECMAR SERIAL NUMBER (VSN) of the Unisys WinPath Terminal when calling for an RA number. The VSN number is printed on a bar code label, which is located on the underside of the monitor.
  2. Ship the defective Unisys WinPath Terminal to Vecmar and be sure to include the RA number assigned at time of warranty call. Defective Unisys WinPath terminals should be shipped via UPS. Vecmar Computer Solutions will issue a credit to your account for the shipping charges as long as the claim is made within the three year warranty period. Shipping credits will be at UPS Ground rates only.
  3. Once we have received the Unisys WinPath terminal, we will inspect it to confirm that it is not functioning properly and either replace it or repair it. Our policy on warranted Unisys WinPath terminals is to replace them with a Remanufactured Unisys WinPath Terminal from our inventory. Vecmar Computer Solutions will pay for the return shipping of warranted Unisys WinPath terminals.

Vecmar Computer Solutions cannot be held accountable for any terms or conditions not included above.

 


 
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