Vecmar Remanufactured Products Warranty (Remanufactured
Panini and Digital Check Scanners)
All of Vecmar remanufactured product carries a 1 year return to Vecmar warranty.
See Warranty Procedures Below.
Vecmar Extended Warranties – 1 and 3 year options
– New and Remanufactured Products
Advanced Exchage and Extended warranties may be purchased with your Digital
Check or Panini Check Scanner for the models shown below.
There are both a 1 year option and a 3 year option for these warranties. See
Warranty Procedures for warranty service instructions.
Vecmar 1 Year Advanced Exchange Warranty, Next Business Day Delivery, For
Digital Check TS215, TS230-35, TS230-65, TS230-100, AND Panini MVX and VX
Vecmar 3 Year Advanced Exchange Warranty, Next Business Day Delivery, For
Digital Check TS215, TS230-35, TS230-65, TS230-100, AND Panini MVX and VX
Warranty Procedures for all
Check Scanners Purchased from Vecmar
In the event of a defective check scanner within the warranty
timeframe, please follow these simple steps to insure proper handling of your
warranty claim.
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Call Vecmar for a RETURN AUTHORIZATION (RA) number. This is crucial because
it is impossible for us to identify your return without it. Equipment returned
without prior return authorization will not be covered under warranty.
Be
sure to reference the VECMAR SERIAL NUMBER (VSN)and/or mfg serial number along with the mfg
part number of the product when calling
for an RA number. The VSN number is printed on a bar code label, which is
located on the underside or back of the unit.
-
Ship the defective unit to Vecmar and be sure to include the RA number assigned
at time of warranty call. Defective equipment should be shipped via UPS. Be sure to use sufficient packing material when shipping.
Vecmar cannot be held liable for any physical damage to product that
occurs during transit.
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Once Vecmar has received the unit, we will inspect it to confirm that it
is not functioning properly and either replace it or repair it. Our policy
on warranted equipment is to replace with a refurbished unit from our inventory.
Vecmar will pay for the return shipping of warranted units in the lower 48
states in the U.S. only. International customers and those in Hawaii or Alaska
are responsible for shipping charges on warranted units. Vecmar cannot be
held accountable for any terms or conditions not included above
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